Shopping with us just got easier. 

Whether you're short on time or simply prefer the convenience of shopping from home, Red River Co-op's online grocery ordering makes it easy to get the items you need. Shop online through Instacart, choose pickup or delivery where available, and enjoy the same great products from your local Co-op with a shopping experience designed to fit your schedule.

Which Red River Co-op Locations offer online shopping?
You will be able to select from these six Red River Co-op locations:

Do I need an account to shop online?

Yes. All online grocery orders, including both pickup and delivery, are placed through Instacart.
If you're new to online shopping with Red River Co-op, you'll need to create a free Instacart account before placing your first order. Existing Instacart users can simply sign in using their current account.
*Please note that previous Co-op or Shop.crs login information does not transfer to Instacart and cannot be used to sign in.

Can I use my Co‑op member number?
Yes! When you are logged into Instacart and have chosen Co-op, choose the “Add Loyalty” box under the Co-op logo on the right-hand side. You’ll be prompted to enter your Co‑op member number at checkout on Instacart. Once entered, your member number will be saved to your Instacart account and won’t need to be re‑entered for future orders unless you shop at a different Co‑op association with a different member number.

What payment methods are available?
Payments will be processed through Instacart’s secure Stripe payment system. Accepted payment methods include credit cards, Apple Pay (mobile), Google Pay (mobile), and PayPal.

Can I use my Co-op gift card to pay for my order?
No. Co-op gift cards cannot be redeemed through Instacart for either pickup or delivery orders.
Co-op gift cards can only be redeemed in-store.

How do I place an order for delivery?
Customers can access our online shopping by visiting Instacart.ca. When you enter the site, choose Red River Co-op as your store.
• There is a toggle switch at the top of the page where you can choose either Delivery or Pickup.
• Choose the groceries you would like and place them in your cart.
• When you have finished, click on your shopping cart at the top right of your screen.
• Select “Go to Checkout” at the bottom of that pop out screen.
• A pop-up box will appear – add in your delivery address.
• On the last screen, you can choose how quickly you would like your order to appear – either Priority, Fast or Schedule.
• Complete your order.

What is the fee for delivery?
The Fee is set by Instacart and changes based on how quickly you want your order to be delivered as well as if you sign up for their Instacart+ account.
• Standard/Fast delivery is $7.99
• Scheduled delivery begins at $1.99
• Instacart+ members get $0 delivery fee on orders $10+
• For Priority delivery, an additional $2-$5 will be charged
It’s important to note that the fees listed above may not be exact. Co-op does not control the price that Instacart charges for delivering your order.

Are there order minimums or fees?
There is a $10 minimum order. Pickup is free on orders of $35 or more and $3.99 on orders under $35. Additional service fees may be charged by Instacart.

How do I place an order for pick up?
Make sure that the toggle at the top of the page is set to Pickup and that you have chosen the correct store location. Then orders can be placed as usual. Our store staff will pick your order for you!

Will my past orders appear on Instacart?
Yes. Your purchase history will appear in the “Buy It Again” section of Instacart. Order history is tied to your Instacart account and will begin appearing after you complete your first order through Instacart.

How will my order be fulfilled?
Pickup orders will continue to be picked and prepared by local Co-op staff and collected at your selected Co-op location.
Delivery orders will be fulfilled through Instacart, our third-party delivery provider. The addition of delivery service will not have any negative impact on our employees.

Will my online order be more expensive than if I shopped in-store?
No. Prices online are the same as the prices you see in-store.

Can customers communicate with shoppers?
Yes. Instacart offers live, in‑app communication, allowing customers to review substitutions and receive updates while their order is being prepared.

Who do customers contact for help?
For questions about items, substitutions, or store‑specific concerns, customers can contact their local Co‑op. For account or technical support, customers can contact Instacart customer support.

If you have any questions or concerns about any of the information above, please reach out to us at memberservices@rrcoop.com